Warranty Policy


URBAN ARMOR GEAR, INC. (“UAG”) warrants our products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the “Limited Warranty Period”). This limited warranty is non-transferrable from the original end purchaser and an original copy of a sales receipt from the original UAG Authorized reseller is required for warranty action on behalf of UAG. The limited warranty not does not cover UAG product that has been mishandled or misused in ways other than its intended purpose. The limited warranty does not cover product that has been altered or modified in any way. UAG is not responsible for any products or devices made by anyone other than UAG including counterfeit UAG products, smartphones, tablets, or other portable electronic devices. UAG is not responsible for any replacement or cost of such electronic devices or property that comes into contact with UAG products. If a warranty claim is approved, UAG will either replace the defective product, repair it so it is returned to its original specifications, or refund the purchase price within 30 days. UAG will cover the cost of any parts, labor or shipping costs associated with replacing or repairing the product and shipping it from UAG to the consumer. If the original product is no longer available or out of stock, UAG reserves the right to replace the defective product with a replacement product of equal or greater value. Replacement products are warranted as above for the remainder of the original applicable product warranty period. This limited warranty expressed above is the only one covered by UAG and UAG disclaims any other warranties express or implied.